Credit Issues

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• When a discount has been missed all you have to do is email: canadaclaims@underarmour.com
You will need the following items when making your claim: • PO # • Explanation of where the discount stems from (Manually approved or qualified for discount) • Invoice # (If possible) • If approved you will be advised to short pay the invoice by the % missed and then the office will credit the difference on your account.

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• When sending the request to the office please use the template shown below:

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For any of the following issues you can email: arcanada@underarmour.com
• Past Due Account • Orders on block/Releasing order requests • Bill Trust & Payment Portal Issues • Payment notifications & remittance details • Requests to add additional ship to locations • Updating CC info